Michelle has consulted and presented in Australia and globally to 100s of associations to help them enable their digital strategies. Whether Michelle is presenting on engagement scoring, data analytics, member experience or how to align technology to meet your internal or external expectations you'll find her passion and enthusiasm for the industry contagious.
With a career spanning nearly 20 years in IT, associations and not-for-profits, Michelle founded Causeis to bring a new level of expertise across strategy, digital and consulting.
With hands-on experience across every layer of associations and charities, Michelle understands the full spectrum to support your mission.
Time
Stream One
9:00 – 9:30
Acknowledgement of Country & Summit Opening
Michelle Lelempsis, Causeis & Ashley Hunt, Causeis
Strategy Stream
12:00 – 1:00
CX Masterclass: Member Mapping
Michelle Lelempsis, Causeis
3:45 – 5:00
MX Masterclass: Project Management
9:30 – 9:45
Welcome Back
12:15 – 1:15
CX Masterclass: Data Management
3:30 – 4:15
CX Masterclass: Fundamentals of Website Experiences
Sam Newport & Michelle Lelempsis, Causeis
4:15 – 5:00
Strategies for Creating a Culture of Innovation & Change
Panel: Rob Barnes, Higher Logic, Paul Ramsbottom, ASI, & Michelle Lelempsis, Causeis