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MX Strategy: Acquisition and Onboarding Journeys

Focusing on your members’ journey and experience is the most effective way to enhance their satisfaction, increase retention and drive repeat customers. Switched-on organisations are focusing on Customer Experience Strategies to grow their businesses. Associations can look to Member Experience strategies, with member journey mappings, to deliver an enhanced member experience that supports retention, growth and engagement. This Digital Academy course will focus on the development of an Acquisition and Onboarding Journey that you can immediately implement into your association.

This video collection is available to purchase, and is free to attendees of the live webinar. Please log in to access if you registered for the webinar, alternatively use the button below to purchase

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MX Strategy: Acquisition and Onboarding Journeys Part 1
Focusing on your members’ journey and experience is the most effective way to enhance their satisfac... Read more
136.40 Minutes | 10/05/2022
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MX Strategy: Acquisition and Onboarding Journeys Part 2
Focusing on your members’ journey and experience is the most effective way to enhance their satisfac... Read more
149.17 Minutes | 12/05/2022
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ProductCode
10052022
EventCode
20220510DA
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